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Description
Description
Description
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Description
A recent study by EIQ Research(*) and Infovista found that retailers almost universally believe their store WANs cannot meet the demands of digital transformation. According to the study, the most important reasons for this are first, the lack of state-of-the-art network capacity optimization and, second, the absence of a management strategy that truly supports the in-store customer experience and the business agility required by leading retailers.
74% of retailers cite the network as an impediment to an effective customer journey
90% of retailers agree that POS Applications must have bandwidth prioritization |
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75% of retailers try to cure bad in-store experience by adding network bandwidth |
The lines between online and in-store retailing are becoming increasingly blurred. Integrating digital convergence with network optimization and business application experience across the customer journey are key ingredients to drive business performance excellence.
Two capabilities were highlighted as priorities to address in effective retail digital store transformation: application visibility and network capacity optimization.
Both are key features of Ipanema SD-WAN which enables organizations to deliver application performance over the network based on business priorities and goals.
Download our eBook to learn how retailers address and prioritize these two key capabilities to reflect their specific application performance requirements.
You can also view the infographic and watch our case studies to see how a network decisive application performance can help you to provide the in-store experience and customer satisfaction your retail business needs, at the lowest possible costs.
(*) The study was conducted across retail, manufacturing and financial services industries in North America and Europe.
Optimized user experience and application performance
Watch this video to see how the retail industry is tackling these challenges.
EIQ research revealed that, while retailers pay attention to digital transformation initiatives, they also need to place equal importance on backend processes and tools to support digital transformation.
These processes and tools include network readiness, cloud migration and information security. Chief among these is the need to optimize the user experience for employees and customers.
Infovista’s Application Aware SD-WAN ensures that applications that are critical for in-store experience & store operations are delivered with the most robust performance, reliability & agility – enabling higher conversion rates, empowered associates and enhanced operational efficiency.
EE Selects Infovista SD-WAN to Optimize In-Store Customer Experience